Legal & Policies
Safety & Reporting
Red flags to watch for, precautions to take, and how to report a Member.
Last updated: 12 July 2026Before You Begin
- Involve your family. Tell your parents, guardian, or wali who you are talking to, and keep them informed at every stage. A serious proposal has nothing to hide from your family.
- Take your time. Nobody genuine will pressure you to decide quickly, to move off the Platform immediately, or to keep the conversation secret.
Protecting Your Information
- Do not share your CNIC number, bank details, ATM PIN, OTP, passwords, or home address with any Member.
- Be cautious about sharing your personal mobile number until you are reasonably satisfied.
- Do not send private photographs to anyone. Anyone who requests them is misusing this Platform — report them at once.
Red Flags — Stop and Report
- Any request for money, a loan, a gift, an investment, an air ticket, a visa fee, or "emergency" help. This is the single most common scam. No genuine proposal begins with a request for money.
- Pressure to move immediately to WhatsApp, Instagram, or another app.
- Refusal to involve their family, or to allow a family-to-family conversation.
- Inconsistent or evasive answers about marital status, age, location, or work.
- Professing deep attachment very quickly.
- Any sexual, immodest, or inappropriate message or request.
- Any attempt to isolate you from your family, or to insist on secrecy.
Meeting in Person
- Meet only with the knowledge and, wherever possible, the presence of family.
- Meet in a public place. Do not meet at a residence or a private location.
- Tell someone where you are going and when you expect to return.
- Arrange your own transport and keep your phone charged.
- Leave immediately if you feel uncomfortable. You owe no explanation.
Reporting
Use the Report button on any profile or conversation, or email info@roohly.com.
Reports are treated confidentially. We investigate every report and act in accordance with our Community Guidelines. A verified badge is a helpful signal, but always remains a starting point, not a substitute for your own judgement.
In an emergency, contact the police on 15. Cybercrime, blackmail, and online harassment may be reported to the National Cyber Crime Investigation Agency. We will cooperate fully with any lawful investigation and will preserve relevant records on request.